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Definitions and Facts

Seeking Help

Whether you’re someone going through an online crisis or a friend looking to be supportive, we’ve got resources for online safety help.

“I need help”

Have your nudes been leaked? Is an online friend making uncomfortable advances? Are you worried a friend is becoming more isolated after meeting someone online? 

Whether you’re someone going through an online crisis or a friend looking to be supportive, there are resources that can help navigate tricky online situations. You’ve come to the right place!


You can ask for online safety help anytime. If you’re sensing a crisis, during a crisis, or even after a crisis. The sooner you ask for help, the sooner you can find support and not feel alone.


Text NOFILTR to 741741 for immediate assistance with a trained crisis counselor.

There can be a lot of reasons you don’t want to ask for help, some of which are rooted in fear and shame (we get it).


Maybe it’s awkward, or you’re afraid to get in trouble with your parents, or you don’t want your friends to think about you differently.


But the best thing you can do in a situation is talk to someone you trust.

Tell someone you trust about the situation. It is a tough thing to go through alone, let alone dangerous. Especially since many of us are at a young age when we go through it, it’s wise to go through it with people older who can handle it with you. Male 14

Scary situations are even scarier when you have to deal with them alone. And if you can’t identify someone you trust, check out our other resources on how to report leaked images and take care of yourself during an online crisis. 

“Someone I know needs my help”

First of all, thanks for being a good friend. You’re helping us build digital spaces we all want to be in. 

When someone comes to you for help, it means they trust you, and we know what type of pressure that creates. 

Here are some tips on how to react to someone asking you for help:

  • Listen to your friend explain the situation without judgment.
  • Reassure your friend that they did the right thing asking for help and that they are not alone.
  • Tell them the other person manipulating or breaking.

Make sure you’re also taking care of yourself if you’re offering a friend help deal with an online crisis. Take care of yourself when taking care of a friend. Know that there is no magic wand for situations like this, and that your support matters the most to your friend.

Want to know more on how to ask for and offer help? Discover one of our other resources!

  1. Stop Sextortion
  2. NCMEC
  3. LOVE146

Need to talk?

Text NOFILTR to 741741 for immediate assistance.